Returns & Exchanges

At Controlled Insanity, we embrace the chaos of style but ensure your shopping experience remains seamless. If your order doesn't perfectly match your vibe, you have 30 days from the delivery date to initiate a return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.